Privacy Policy Statement

Last updated: January 28, 2024

PRIVACY POLICY

Introduction

This website (the “Site”) is owned and operated by Cosmab Corp. (“we” or “us”). We are committed to protecting the privacy of our visitors while they interact with the content and material on this Site. This Privacy Policy sets out how we use and protect any information that you give us when you visit this Site or in any other business communications or online or offline business interactions, This Privacy Policy applies to this Site only. It does not apply to other websites to which we link. Because we may gather certain types of information about our users, we want you to understand what information we collect about you, how we collect it, how that information is used, and how you can control our disclosure of it. 

By using this website and providing us with your information you agree to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

When the term “you” is used in this Privacy Policy it refers to an individual visitor as an individual and to any entity to which you are a part of if you visit on behalf of a business entity. 

Changes

We reserve the right, in our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. All revisions will be posted on this page. We urge you to review the Privacy Policy for changes each time you visit this Site. Your continued use of this Site means that you accept any changes.

What Information do We Collect?

We collect personally identifiable information when you choose to use certain features of this Site. The  information we collect may include some or all of the following type of information:

• Your name, address, telephone number, email address, user ID and contact information.

• Billing information (credit/debit card number, expiration date, CVV code, alternate or additional billing information and billing address).

• Interests, gender, and birth date.

• Products purchased and occasion type (for example, a birthday).

• Any promotion or gift card code and related information (for example, if you are claiming frequent flyer miles).

• Message and gift recipients' names, addresses, telephone numbers and email addresses.

• Information about the computer, mobile phone or other device you use to access the Site, such as browse, type, operating system, PI Address, platform information, user identification number and device location.

• Application information, including which of your applications are used, how your applications are used and the duration of use of your applications.

• Network information – network information, including IP address, network carrier and country code, browsing information, such as how you interact with the Services.

• Other information you provide to us, including content you submit to this Site (Please review our Terms of Use for information on submission of content).

In addition, if you contact us through this website, you may be asked to enter your name, e-mail address,  phone number, billing information and other information, and the name, e-mail address and telephone number of persons to whom you wish to send gifts or expressions through this Site.  

We may retain information provided by you, including personal information, for as long as necessary to comply with our legal obligations, or to achieve the purposes for which the information was originally collected and for the purposes described in this Privacy Policy. If you wish to obtain more details on our information practices, please contact us via e-mail at customerservice@cosmab.com, or write to us at:

Cosmab Corp.

PO Box 81917

Las Vegas, NV 89180

How do we Collect Information From You?

Collection Methods in general.

We collect information through this Site, email, mail, phone, mobile devices, mobile applications and/or social media applications (such as our Facebook, X (formerly Twitter) and Instagram pages) where our customers and other interested persons interact with us. Some examples of how this occurs is when customers:

• Visit this Site and use our services;

• Place an order;

• Participate in our forums, surveys, contests, sweepstakes, promotions, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, and membership registrations; and

• Engage in other activities, services, products and resources we make accessible to our customers, members or users.

As is true of most websites, all information that you provide directly to us when placing an order or participating in a survey, etc., will be collected by us. This information may include internet protocol (IP) addresses, browser type, device information, internet service provider (ISP), referring/exit pages (through online advertisements or sponsored search results for example), files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends and administer our Site. We may collect this information even if an order, registration, or other process is started but not completed or is otherwise cancelled (in order for you to retrieve prior intended purchases in your shopping basket, or receive offers that may be personalized and targeted to your favorite products).

B. How we use "Cookies" and "Action Tags."

A "cookie" is a small data file sent to your browser from a web server and stored on your computer. We use cookies to let us know that you are a prior customer, user or member and to provide certain features to you. Most web browsers allow you to instruct the browser to prevent the use of cookies. However, if you disable this feature, certain aspects of our Site and our services, such as the shopping basket, may not function properly.

Cosmab’s relationships with third parties who may collect or receive information directly from the cookies placed by our Site or our services on your computer to assist in analyzing our business and customers.

Cosmab’s site may also use a common web technology called "action tags" (also called single pixel gifs or web beacons) to track purchase, usage and other web activity information. Action tags may be used to provide data to third parties. In addition, third parties may set their own cookies and tags through our Site (such as through interest-based advertising, described below). We do not control such third parties or their privacy practices. If you do not want third parties to be able to use such methods, you should modify your browser settings to limit such access.

C. Interest-based advertising.

Cosmab collects data from you for use in interest-based advertising when you use our Site and/our services. Other companies may serve interest-based advertisements on our site. We comply with the Self-Regulatory Principles for Online Behavioral Advertising as administered by the Digital Advertising Alliance located at aboutads.info. Interest-based advertisements for our products and services may appear on third-party websites around the Internet. This is not based upon your personal information (such as your name or email address), but rather, upon your online activities.

Opting Out. You may opt-out of being tracked online by certain companies who are listed at aboutads.info or at networkadvertising.org and you may also learn more about online behavioral advertising at such websites. After withdrawing your consent at any of the mentioned websites, you will still receive generic advertisements, but advertisements will not be delivered to you based upon the data possessed by those companies from whom you have opted-out.

D. Mobile - Push Notifications.

For customers and/or users who download our mobile application, we may from time-to-time send you push notifications to your device in order to communicate with you and inform you of current attractive personalized offers and promotions. To ensure that you receive timely notification of such communications and promotions, we need to collect certain information from your device as indicated above. If, at any time, you do not wish to receive these types of communications, you will be able to turn them off from the device application. 

E. Mobile - Analytics.

Cosmab may use mobile analytics software to allow us to better understand the functionality of our mobile application on your device. This software may record information such as how often you use the application, the events that occur within the application, usage, performance data, and the source from which the application was downloaded. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application. 

How Do We Use the Information That You Provide to Us?     

We use the information you provide us where it is in our legitimate interest to do so for the following purposes: 

• To contact you and respond to your requests and inquiries;

• To contact you regarding matters that are relevant to the information we collect form you;

• To personalize your visit and use of this Site and to assist you while you use this Site;

• To carry out, monitor and analyze our business and the operation of this Site;

• To provide you with product offerings and services;

• To contact you regarding matters that may be of interest to you, unless you tell us that you prefer not to be contacted; 

• To enter and carry out contracts of various types;

• To comply with applicable laws, regulations, guidance, or contractual obligations that we may be subject to; and

• To bring legal action against anyone that violates our Terms and Conditions of Use. 

By accessing and using this Site, you are consenting to receive email or text messages about upcoming promotions or events. If you do not with to receive these email or text messages you should not use this Site.  

Security

We are committed to protecting the information we receive from you. We take appropriate security measures to protect your information against unauthorized access to, or unauthorized alteration, disclosure or destruction of data. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic and managerial procedures to safeguard and secure the information and data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

Please note that we cannot guaranty that our safeguards will always work. We cannot enforce or control the security of devices and networks that you may use to submit information to us. We are not responsible for the disclosure or interception of your information before we receive it.     

By using this Site and thereby agreeing to this Privacy Policy and our Terms of Use, you agree that no data transmitted over the Internet is completely secure, and that any information you transmit to us is at your own risk. We cannot guarantee or warrant the security of any information you provide to us.  

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personal information to any outside parties except under very limited circumstances. Those circumstances include disclosures to data processors and other trusted third parties who assist us in operating this Site, conducting our business or providing services to you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. 

We use third-party web analytics services such as Google Analytics to help us analyze how visitors use this Site. We may permit these third parties to directly access the Site, use their own technology (such as cookies or web beacons), and collect information about you on our behalf.  The information these third parties collect may track information about your online activities over time and across different websites. Your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. However, there is no consensus among industry participants as to what “Do Not Track” means in this context. Like the operators of many websites, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track” visit http://www.allaboutdnt.com.        

We will notify you when your personally identifiable information might be provided to any third party for any reason other than those set forth in this Privacy Policy, except to the extent we are prohibited by doing so by applicable law. 

We do de-identify and aggregate information to improve the design and function of this Site and for our internal business and administrative purpose. We may also share de-identified aggregated data with third parties for any purpose so long as it contains no personally identifiable information.       

You may at any time request a list of third parties to whom we may have provided your personal information by contacting us via e-mail at customerservice@cosmab.com.   

What Are Cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Unless you have adjusted our browser setting so that it will refuse cookies, this Site will issue cookies when you visit. Cookies are not strictly necessary to use this Site. You may reset your browser to refuse all cookies or to allow your browser to alert you when a cookie is set. However, certain parts of this Site may function differently or not as well. For information on managing cookie preferences, you should use the hep menu of your web browser or visit the customer support sections of your web browser.     

How Do We Use Information We Collect from Cookies?

As you use this Site, the site uses its cookies to differentiate you from other users. In some cases, we also use cookies to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security. Cookies, in conjunction with our web server’s log files, allow us to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies.

How Can You Access and Update Your Personal Information and Preferences? 

We provide mechanisms for updating and correcting your personal information for many of our services. If you are a registered user, you may access and update your registration information and your preferences to receive email or other communications from us by sending an email to customerservice@cosmab.com .

How Can You Unsubscribe from Email and Other Communications 

If you would like to unsubscribe from emails and other communications from us, you may do so at any time. The footers of our emails will have a tab you can click to unsubscribe. You may also contact us directly to unsubscribe by sending an email to customerservice@cosmab.com.  We will make commercially reasonable efforts to implement your opt-out requests promptly, but you may still receive communications from us for up to ten business days as we process your request.    

How Can you Withdraw Consent to the Use of Your Personal Information

You may withdraw your consent for our collection, use and disclosure of your Personal Information at any time subject to our legal or contractual restrictions and reasonable advance notice.  As such, we may continue to collect, use and disclose your personal information as may be required  to continue to provide you with services we are contractually obligated to provide or to enforce any contractual obligations you have to us. If you refuse to provide us with information we need or later contact us to withdraw your consent to use and disclose your personal information, we may not longer be able to provide you with our services. If you do wish to withdraw your consent you may do so by contacting us by email at customerservice@cosmab.com.  

Children

In order to respect the privacy of minors, we do not knowingly collect, maintain, or process personal information submitted online via this Site by anyone under the age of 18. If you are not 18 or older, you are not authorized to use this Site. Parents should be aware that there are parental control tools available online that can be used to prevent children from submitting information online without parental permission or from accessing material that is or may be harmful to minors.   

Your California Privacy Rights

Pursuant to California law, we provide this additional information to California residents.  

Under California law, certain organizations need to disclose whether the following categories of “personal information” are collected, disclosed for an organization’s “business purpose,” “sold,” or “shared” as those terms are defined under California law. Below please find the categories of personal information about California residents that we collect, disclose, or “sell”. As a general practice, Cosmab does not sell or share personal information, but there are limited circumstances where we may share personal information in a manner that could constitute a “sale” or a “share” under California law. We do not knowingly sell the personal information of minors under 16 years of age.

Note that while a category may be included below that does not necessarily mean that we have or collect information in that category about you. The personal information we collect depends on the nature of our interaction with you and the Services you may use. For example, while we collect credit card numbers for customers who purchase certain solutions, we do not collect or transfer credit card numbers of individuals that submit questions on our website’s “contact us” page.

Sensitive Information Disclosure. We may collect the following categories of sensitive personal information (as defined under California law): social security, driver’s license, state identification card, or passport number, account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account, and information on racial or ethnic origin, religious, or philosophical beliefs, or union membership, and precise geolocation. This information is collected in order to process transactions, comply with laws, manage our business, or provide you with services. Note that we do not use such information for any purposes that are not identified within the California Privacy Rights Act Section 1798.121. We do not “sell” or “share” sensitive personal information for purposes of cross-context behavioral advertising.

We and our third-party service providers collect personal information from the following sources:

• Direct interactions, such as, when you register for our Services, make a purchase, or communicate with us, including through our web chat features

• Data from third parties, such as, information on third-party websites or other information you may have made publicly available or information provided by third party sources, including but not limited to government entities, advertisers, and data resellers

• Automated tracking technologies, such as, information automatically collected about your interaction with our services and websites using various technologies such as cookies, web logs and beacons and internet tags

Depending on how you interact with us and our Services, we may use and disclose personal information for the following business purposes:

• Auditing

• Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity,

• Detecting and repairing errors,

• Performing services on behalf of other businesses,

• Processing or fulfilling orders and transactions,

• Processing payments,

• Providing advertising or marketing,

• Conducting internal research for product and service development, and

• Improving, upgrading, and enhancing our services.

In addition to sharing personal information for the business purposes identified within the California Consumer Privacy Act, we also disclose personal information as needed, or required, with the following additional third parties:

• organizations involved in business transfers, e.g. to a purchaser or successor entity in the event of a sale or any other corporate transaction involving some or all of our business;

• other parties, e.g. as needed for external audit, compliance, risk management, corporate development and/or corporate governance related matters,

• business partners as directed by an individual, or as needed to process an individual’s request; and

• governmental authorities and regulators, as required under applicable law. 

Exercising Rights to Request Access and Request Deletion

Subject to certain exceptions, California residents have the right to request access, deletion and portability of their personal information as further described in the Privacy & Cookie Notice. California residents also have a right to opt-out of the sale of their personal information, where applicable. To exercise your opt-out right, please complete the following form or call the toll-free number listed below.

If you would like to submit any other type of request, would like more information concerning the categories of personal information (if any) we share with third parties or affiliates for those parties to use for direct marketing purposes, or have additional questions about the personal information that we have about you, please see the “Contact Us” section below. 

When you submit your request, we will take steps to attempt to verify your identity. We will seek to match the information in your request to the personal information we maintain about you. As part of our verification process, we may ask you to submit additional information, use identity verification services to assist us, or if you have set up an account on our website, we may ask you to sign in to your account as part of our identity verification process. Please understand that, depending on the type of request you submit, to protect the privacy and security of your personal information, we will only complete your request when we are satisfied that we have verified your identity to a reasonable degree of certainty. 

We do not discriminate against individuals who exercise their rights under applicable law.   

If we receive a request from an authorized agent, we have the right to verify with the data subject that the data subject indeed wants to take the action requested by the agent and will do so by contacting the data subject directly. 

Your European Union (EU) Data Protection Rights

The General Data Protections Regulations (GDPR) is a law in effect in the European Union (EU) aimed at protecting the personal data of residents of the EU. Residents of the EU who visit this Site should be aware of the following: 

According to the European Commission, personal data includes any information relating to an individual, whether it relates to his or her private, professional or public life. It can be anything from a name, home address, photograph, email address, bank details, posts on social media sites, medical information or a computer’s IP address. Among the things considered to be personal data under the GDPR are the following:       

• Identification information: name, telephone, physical and email address and government ID numbers

• Website data: location, IP address, cookie history and RFID tags

• Health, mental and genetic data

• Biometric data

• Racial, cultural or ethnic data

• Political opinions

• Sexual orientation

• Tagged photos   

Under EU data protection laws, individuals may have certain data protection rights which may be subject to limitations and/or restrictions and which includes the right to request access to and, rectification or erasure of your personal information and the right to ask us to restrict the processing of your personal information. You have the right to object to processing of your personal information where carried out for our legitimate interest or direct marketing. 

If you wish to exercise you right to withdraw your consent to our use and storage of your personal information please send us your request using the “Contact Us” section below.

Individuals may also have a right to lodge a complaint about the processing of their Personal Information with their local data protection authority.

Links to Other Websites

Our website may contain links to enable you to visit other websites of interest easily. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Referrals

You may choose to invite friends to join the Site by sending invitation emails via our invite feature; this feature stores the email addresses you provide so that the respondents may be added to your social network, and it also sends reminders of the invitations. The Site does not sell these email addresses or use them to send any other communication besides invitations and invitation reminders. Recipients of invitations may contact the Site to request removal of their information from our database.

Contact Us

If you have any questions about this Privacy Policy or our use of your personal information, please contact us by email at customerservice@cosmab.com or by mail to us at Cosmab Corp.

PO Box 81917, Las Vegas, NV 89180.

Last Updated: January 2024